Privacy and Cookie Policy

1.0 Introduction   

Your privacy is important to us. This privacy statement explains the personal data The Bookworm Gigiri processes, how The Bookworm Gigiri processes it, and for what purposes.  This statement should be read together with the Terms and Conditions of Use for other The Bookworm Gigiri products and services. Where there is a conflict, this statement will prevail.  This statement applies to all customers, suppliers, agents, merchants, dealers and all visitors frequenting any of The Bookworm Gigiri premises.

2.0 Definitions 

 References to  

2.1 “You” means: 

i) customer- the person who subscribes to, uses or purchases any of our products accesses our websites and includes any person who accesses any of the products you have subscribed to.

ii) Any visitor that is a person who gains access to any The Bookworm Gigiri premises.

iii)Any supplier who has been contracted by The Bookworm Gigiri and executed a Supplier contract.  

2.2 “The Bookworm Gigiri”, “we” or “us”, “our” and “ours” means The Bookworm Gigiri  

The word “includes” means that what follows is not necessarily exhaustive and therefore the examples given are not the only things/situations included in the meaning or explanation of that text.   

3.1 Collection of Information 

3.1.1 We collect your personal information with your knowledge and consent when you do any of the following (please note that this list is not exhaustive): 

a) register for a specific product; 

b) buy, subscribe to or use a The Bookworm Gigiri product; 

c) ask The Bookworm Gigiri for more information about a product o; 

d) visit, access or use The Bookworm Gigiri or websites;

e) We may collect your information when you interact with us as a supplier, agent, merchant or dealer as prescribed in this statement;

3.2 What Information is collected?   

The information we collect and store about you includes but is not limited to the following:

 3.2.1 Your registration information, including your name, address, location, phone number, email address. 

3.2.2 Your transaction information when you use our MPESA service.  

3.2.3 Your preferences for particular products and services, based on information provided by you or from your use of The Bookworm Gigiri’s network.

 3.3  Use of Information 

We may use and analyse your information for the following purposes: 

3.3.1 Processing products that you have bought from The Bookworm Gigiri on our ecommerce platform; 

3.3.2 Billing you for using our or third-party products or services or taking the appropriate amount of credit from you; 

3.3.3 Responding to any of your queries or concerns; 

3.4     Lawful Basis for processing your information

We will process your personal information based on any of the lawful basis provided for under the Data Protection Law:

4.0 The Use of Cookies 

4.1 We may store some information (using “cookies”) on your computer when you visit our websites. This enables us to recognise you during subsequent visits. The type of information gathered is non-personal (such as: The Internet Protocol (IP) address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully.  

5.0 Safeguarding and Protection of Information  

The Bookworm Gigiri has put in place technical and operational measures to protect your information from unauthorised access, accidental loss or destruction.

6.0 How to Contact Us

 If you would like to contact us on any topics in this privacy policy, you can email us on [email protected]